Our goal is to deliver the ordered products to you as quickly and conveniently as possible. Below are the details of our shipping terms.

 

Shipping Methods and Partners:

• Courier Service: We provide convenient and fast home delivery throughout the country in cooperation with our reliable courier partners (e.g., GLS, MPL). The package will be delivered directly to the address you provide.

• In-Person Pickup: If available, our webshop allows for in-person pickup at our premises/store at a pre-arranged time or during opening hours. Details regarding this will be provided during the checkout process.

 

Shipping Fees:

• Free Shipping: We offer free shipping above a certain order value (e.g., HUF 50,000), depending on the selected shipping method.

• In-Person Pickup: Picking up your order in person is generally free of charge.

• The exact shipping fees will be displayed on the checkout page after you have selected your preferred shipping method.

 

Delivery Time:

• For products in stock, packages are delivered within 2-5 business days from the date the order is placed.

• For pre-order or custom-made products, delivery times may vary. Detailed information will be provided on the product page or in the confirmation email.

• The courier service typically notifies the recipient of the exact delivery time via email or SMS.

 

Order Tracking:

A tracking number is generated for every dispatched package, which we will send to you via email after the order has been shipped. You can conveniently track your package's journey on the courier service's website using this number.

 

Delivery Process and Issues:

• The courier service usually makes multiple delivery attempts. In case of an unsuccessful delivery, they will leave a notification or contact you by phone to coordinate.

• Please inspect the package for integrity in the presence of the courier upon receipt! In case of a damaged package, please ask the courier to record a formal report (protocol) and notify us immediately so we can assist you.

 

General Payment Terms

Our webshop offers several convenient and secure payment methods so you can choose the one that suits you best.

 

Accepted Payment Methods:

• Credit/Debit Card (Online): The fastest and most convenient way to pay. We provide secure online card payments through our integrated payment providers (e.g., PayPal, Stripe). Your card details are sent directly to the payment provider's system via an encrypted connection, guaranteeing maximum security.

• Cash on Delivery (Cash or Card at the courier/pickup point): You have the option to pay for your order upon receipt, either in cash or by card, to the courier or at the chosen pickup point. Please note that cash on delivery may incur an extra fee, which will be displayed during the payment selection.

• Bank Transfer (Pre-payment): You can settle the order value in advance via bank transfer. In this case, the package will be dispatched after the funds have arrived in our bank account. Our bank details will be sent to you in the order confirmation email.

• Online Payment Systems: If our webshop accepts other online payment systems (e.g., PayPal), these will be listed and selectable on the checkout page.

 

Payment Security:

Online credit card payments are processed through encrypted connections in accordance with the highest security standards, using reliable third-party payment provider systems. Our webshop does not store any credit card data.

 

Invoicing:

An electronic invoice is issued for every order, which will be sent to the email address you provided after the package has been dispatched.

 

Payment Deadline (for Bank Transfers):

In the case of a bank transfer, please settle the amount within 3 business days of placing the order. If the payment does not arrive in our account within this period, we reserve the right to cancel the order.